Deciding to travel or study abroad can be one of the most significant and life-changing choices that you can make. Experiencing new cultures, new places, and new lifestyles is essential to individual growth and the bettering of our cultural understanding as citizens of the world. PicCell Wireless was created with this in mind.
I was just finishing my study abroad experience in Florence Italy, when I realized that there were virtually no options for obtaining a cell phone, while abroad. In order to communicate with home, friends, hotels, or incase of emergencies, it was necessary to have a wireless phone. As study-abroad students, we struggled with pay phones, calling cards, the high cost of buying a phone, cell phone rental services that had hidden costs and fees, and with customer service that was just not what we, as Americans, were used to. As a result, in 2002, we started providing wireless phones and services to other students traveling and living abroad. We strived to create a service that offers quality equipment and customer care, clear rates, and billing that is easy to access and understand. The result is a company that really understands their client’s needs. You can trust us; we've been there.
We are fortunate to have assembled a team made up of such positive, energetic, innovative, and young spirited employees who love working in the wireless industry and with our clients. Now that we have this exceptional team assembled and our internal systems are in place, we look forward to not only expanding our clientele in Europe, but also providing local wireless service to students and travelers throughout the world. In addition, we are continually creating better ways of providing quality service and better programming to manage our client’s needs in an efficient and trouble-free manner. This is one of the reasons that feedback from you, the customer, is so important to us. When it comes to self-improvement, no opinion will go unconsidered or unheard.
Over the years, our business operations and customer service have benefited from many positive enhancements, but we continue to work together to refine and improve our services for the future. We are a very good company, but none of us at PicCell Wireless are satisfied with that. Being a part of our team means being dedicated to becoming a great company.
We at PicCell Wireless would like to thank you for your interest in our organization and look forward to the opportunity to enhance your experience abroad. |